Manage every touchpoint with customers, from the first meeting to service and sales, all in one place!

With the ability to share tasks and view progress on a single screen, customer relationship management becomes easier than ever.

Start simplifying customer relationship management (CRM) by consolidating dispersed customer information into one system.

CRM (Customer Relationship Management) solutions are powerful business tools that connect data seamlessly, enabling quick and comprehensive understanding of customers. Doosan Corporation Digital Innovation BU provides SaaS-based CRM solutions that allow users to access customer information anytime, anywhere, driving innovation in how businesses work.  

Delivering Deep Customer Insights Through Cloud Innovation

With our pioneering experience as the first in Korea to implement manufacturing cloud and commerce cloud solutions, we go beyond simple data management to provide in-depth customer insights through advanced reporting, dashboards, and seamless integration with core systems.

As an official Salesforce partner, Doosan Corporation Digital Innovation BU offers world-class customer relationship management services—from implementation consulting to system development and ongoing maintenance.

- Expertise accumulated through domestic and global customer and affiliate implementation/management
- Enhanced data visibility through cross-system integration
- Secure data management and universal access across all devices with SaaS-based solutions

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  Doosan Fuel Cell Doosan Fuel Cell adopted Service Cloud to enhance fuel cell maintenance. Standardized work processes and accumulated data improved the quality of A/S services.

  
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  Doosan Electronics Doosan Electronics implemented Manufacturing Cloud for systemizing sales data and simplifying reporting and indicator management through dashboards enabling real-time monitoring of metrics.

  
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  Doosan Enerbility Doosan Enerbility introduced Sales Cloud to integrate marketing data across domestic and global branches, ensuring unified marketing management and enhanced visibility of customer information.