Manage every touchpoint with customers, from the first meeting to service and sales, all in one place!

With the ability to share tasks and view progress on a single screen, customer relationship management becomes easier than ever.

Start simplifying customer relationship management (CRM) by consolidating dispersed customer information into one system.

CRM (Customer Relationship Management) solutions are powerful business tools that connect data seamlessly, enabling quick and comprehensive understanding of customers. Doosan Digital Innovation provides SaaS-based CRM solutions that allow users to access customer information anytime, anywhere, driving innovation in how businesses work.  

We support the entire customer journey—from sales services, commerce, marketing, to partner portals.

Doosan Digital Innovation accompanies every step of the customer journey, going beyond simple data management to deliver deep customer insights through data-driven reports, dashboards, and integration with core systems.

Doosan Digital Innovation pioneered the introduction of Manufacturing Cloud and Commerce Cloud solutions in Korea’s manufacturing sector.

Doosan Digital Innovation accompanies every step of the customer journey, leveraging accumulated data through reports, dashboards, and integration with core systems to provide advanced customer insights.

Doosan Digital Innovation is an official partner of Salesforce, the global No. 1 CRM solution provider, offering top-tier customer relationship management services from implementation consulting to system integration and maintenance.

Doosan Digital Innovation's Customer Relationship Management (CRM) stand out for:

- Expertise accumulated through domestic and global customer and affiliate implementation/management
- Enhanced data visibility through cross-system integration
- Secure data management and universal access across all devices with SaaS-based solutions

• 

  Doosan Fuel Cell Doosan Fuel Cell adopted Service Cloud to enhance fuel cell maintenance. Standardized work processes and accumulated data improved the quality of A/S services.

  
• 

  Doosan Electronics Doosan Electronics implemented Manufacturing Cloud for systemizing sales data and simplifying reporting and indicator management through dashboards enabling real-time monitoring of metrics.

  
• 

  Doosan Enerbility Doosan Enerbility introduced Sales Cloud to integrate marketing data across domestic and global branches, ensuring unified marketing management and enhanced visibility of customer information.