Anti-corruption and ethics education
To enhance the ethical business mindset of its employees, Doosan Corporation conducts ethical business education each year and collects sworn statements to observe the code of conduct from all of its employees. In addition to cyber education, collective education and ethical business education programs and workshops, in 2017, Doosan provided online education for office workers and collective education for technical workers at overseas subsidiaries in six different languages: English, Chinese, French, Vietnamese, German, and Czech. In 2018, Doosan provided ethics education to its suppliers to further consolidate the foundations for ethical business.
Furthermore, Doosan conducted an anonymous questionnaire survey on 298 of its suppliers to prevent corruption or malpractice while surveying the status of the ethical business practices of their employees. It also reflected for improvement in its ethical business policies by assessing the level of ethical business and anti-corruption of all its employees.
Doosan has set up an internal confidential reporting system to establish a transparent and fair system of ethical management. By keeping the details of such reports confidential, it protects informants and ensures that they do not suffer any disadvantages. Major issues are investigated and reported to the CEO and the Audit Committee. Doosan Corporation operates a cyber whistleblowing center at its website, where anyone can file a report either anonymously or under their real name. In 2017, it received 17 tipoffs concerning violations of Doosan’s anti-corruption policies or code of ethics. Based on these reports, it improved the internal business processes, conducted preventive education, and took disciplinary action against those concerned.
Help Desk Operation
Our Help Desk section of the corporate website serves as a channel for anyone to consult and receive guidance on questions or inquiries in relation to our ethical management policy, details of the Code of Conduct and other reports or complaints. This allows external stakeholders as well as our employees to enhance their understanding on our ethical management principles and operational guidelines.
White Paper Policy
Our White Paper Policy aims to prevent the recurrence of major issues that arise from internal audits and improve relevant operations by documenting and sharing related details. In 2015, a total of 42 cases were registered on the White Paper to help our employees understand the reasons behind such issues and become aware that these issues should not reoccur. We aim to increase the number of White Paper registrations in order to promote the intent of registering on and sharing through the White Paper across the board in the future.